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Frequently asked
Quick answers to common questions.
+How fast do you respond?
We reply to most support requests within 24 hours on business days.
+How do I cancel my subscription?
Go to Settings → Billing and click Cancel. Your access continues until the end of the current billing period.
+Do unused credits roll over?
No. Credits reset at the start of each billing cycle and do not carry over.
+Can I request a refund?
Subscription fees are non-refundable except where required by law. See our Terms of Service for details.
+Is my content private?
Yes. Your prompts and generations are private to your account. See our Privacy Policy.